Privacy Policy


Please refer to:


Due to the unique nature of Internet transactions, we have additional policies and procedures in place to protect your personal and financial information on the Internet.

Email and Email Addresses

We collect you email address when you provide it to us in an online product application or when you sign up for "M&T Mail". M&T will never sell your email address. We will only use your address to communicate with you regarding the servicing of your accounts or to make you aware of products and services that may be of interest to you.

When you send M&T an email, we may retain your message and our response for quality assurance purposes. It is important to remember that regular (non-encrypted) email is not secure.

Online Surveys

We may use the information you provide on surveys and for promotions on our web site for marketing purposes, including development of web site content and services you may find helpful. In addition, we may attempt to make you aware of products and services from M&T based on the information you provide to us.


We may use cookies and other online tracking devices. Cookies are small text files that  a website's server places on your computer. The cookies provide a means for websites that you visit to track browsing activities conducted with your computer. This includes information such as pages and content viewed., the time and duration of visits, search queries entered into search engines, and whether a computer user clicked on an advertisement. Cookies make the personalization of your web experiences possible and can also be used to retain data related to a particular browser such as items in online shopping carts.

There are other devices for tracking online activity including web beacons. A web beacon is a small string of software code that represents a graphic image on a website or in email. Web beacons can be used for many purposes - including website traffic reporting, unique visitor counts, advertising/auditing/reporting, and personalization of a website.

Working with Other Companies

From time to time, M&T may establish a relationship with other partners on the Internet to provide you with additional value and new products we may not offer ourselves. In these circumstances, we will treat information you provide us in the same manner described in our M&T Consumer Information Policy. M&T offers access to other sites either through the use of hyperlinks or through "co-branded" sites in which both M&T and the other company share the same URL, domain name or pages within a domain name on the Internet. In some cases, the other site will also collect information from you. Please review the privacy policies of these third parties prior to providing any information to them when you link to their web site.

Security on the Web

We protect information you provide us online in several ways. We use encryption standards and SSL (Secure Socker Layer) technology to help ensure that information passes to M&T without being intercepted by third parties.